当前位置:网站首页>Follow Huawei and learn digital transformation (3): mode innovation

Follow Huawei and learn digital transformation (3): mode innovation

2021-08-08 15:37:54 SammyLiu

The first 4 Talking about model innovation : What structural changes will digitization bring to enterprises ?

 

 

 

 

Transaction mode

 

Commonly referred to as transaction model innovation , From online to offline , Change the original manual transaction processing activity into automatic , Even AI driven . This will bring a double leap in experience and efficiency .

 

An example is given in the course , Before the digital transformation , Huawei provides customers with paper acceptance reports , Therefore, the workload of acceptance is very large . later , Huawei has realized the presentation of product digitization and standardization , All reports 、 file 、 All invoices are digitized . Customer orders are online options , An order only needs 5 minute .

 

Here comes another problem , Is it completely digital when it is online ? The answer is No . for instance . An approval process , It used to be a paper offline approval process . Now? , Set up a website , Users can submit scanned versions of materials to be approved on the website , Then wait for the approval of the reviewer .


In this business scenario example , The process has changed from offline to online , But it's still not completely digital . The core of digitization is prediction based on data 、 monitor 、 The alarm 、 Analysis and other more advanced things . And in this case , The scanned version of the file is not structured , Therefore, those advanced data-based operations cannot be realized . In fact, it just moves the original process from offline to online . To be digital , The documents to be reviewed need to be structured , This is what will be mentioned later “ Column change ”. After the document is structured , It can be digitized .

 

actually , In the example above , In fact, it has achieved partial digitization . For example, by collecting some data in the approval process , For example, the number of submissions by a single user 、 Number of pieces processed per day 、 Single approval duration, etc , Through the analysis of these data , The process can be improved . therefore , Online , It is still necessary for digitization .

 

There is a similar example in the following course . A digital platform of Huawei , Break the contract down into different modules , Including contract No 、 The contract amount 、 Contract term, etc , Then it provides the function of automatically generating customer contracts ; Based on complete and accurate contract data , The platform can provide a risk early warning service . What kind of contract can't be signed under what scenario , Huawei has now sorted out 5 More than 10000 kinds of contract risks , Once the risk arises , The system will automatically remind business personnel and reviewers .

 

operation pattern

 

Operation mode refers to the mode assisted or even dominated by artificial intelligence . Huawei divides its operation modes into three types :

  • l Machine assistant Machine assistant , The subject is human , People do a lot of work , Machines do little
  • l Man assisted machine Man assisted machine , The main body is a machine , Machines do a lot of work , Little human investment
  • l Machine automation It's all done by machines , People have little input

 

Take the Huawei contract as an example .

 

In an age when contracts are not digitized , The customer modified a number in the contract , You have to check it manually , Not just comparing this place , Also find other parts associated with this number , Make sure there is no mistake . This may require a person to review for hours , And there is still a high probability of making mistakes .

 

In the era after the digitization of contracts , Contract comparison using artificial intelligence , It'll be done in a few minutes . Not only can you quickly find the changes , It can also determine which related parts need to be confirmed manually . The colleague in charge of the contract only needs to deal with it in the place marked by AI , The efficiency has been greatly improved . 

 

Organizational model

 

There is a paradox in traditional organizations : Want to be efficient , High risk , Safe operation is not guaranteed ; Want to run safely , You have to lose some efficiency . It should be said , This phenomenon widely exists in traditional enterprises . Each backstage department is like a yamen , Release all kinds of processes and rules and regulations all day , The front desk has something to do , We need to go through various processes one department by one , Low efficiency 、 Long time 、 The high cost .

 

After Huawei's digitization , The company's organizational model has become a platform , Established multiple platforms , Such as supply platform 、 R & D platform 、 Sales platform 、 Financial platform 、 Delivery service platform 、 HR platform 、 Office and IT Platform, etc . Huawei's capabilities are disassembled into capability modules , Settle on the platform , Shared to all employees and businesses . Maybe , This is the legendary China Taiwan model of Huawei organization . 

 

 

 

 

In huawei “ Elite soldier + platform ” Under the organizational model , The front team will represent Huawei to open a company in a country in Africa , You can do it on a completely zero basis , Instant mobilization services 、 legal 、 financial 、 Taxation 、 Government relations and other resources , Achieve the goal of business development .

 

 

Corporate governance

 

Two corporate governance models are mentioned in the course , One is represented by business division system or group system “ Vassal system ”, The other is the distributed operation and management mode supported by the platform .

 

According to Baidu Encyclopedia , Division system , According to the enterprise's business , Including by product 、 By Region 、 By customer ( market ) And so on , Set up several business divisions . The business division is under the macro leadership of the enterprise , Have full operational autonomy , Operate independently 、 Independent accounting department , It is a profit center controlled by the company , Have the functions of profit production and operation management , At the same time, it is also a product responsibility unit or market responsibility unit , Product design 、 Responsible for unified leadership of production, manufacturing and sales activities .

 

In the distributed management mode , Technology research and development 、 Design and manufacture 、 human resources 、 Financial accounts are shared . This governance model is innovative , So that the business quality standards and business capabilities can be applied in all industries of Huawei 、 Barrier free flow between teams . foreign , It can make the whole business system efficiently match the needs of customers , internal , It will make new business grow rapidly .

 

We can also see the change of corporate governance model from the change of Huawei's organizational structure . below 2019 Nianhua is in the business and organization chart , We can see the platform type group function platform .

 

  

The group function platform in the figure , It can even be traced back to 2009 year . But the platform at that time was still relatively thin compared with now . and , What's interesting is that , The group function platform has turned from the bottom to the top , I don't know what kind of consideration it is . 

 

 

 

Sum up , The trading mode is “ The skin ”, The mode of operation is “ Flesh and blood ”, The organizational model is “ bones ”, The governance model is “ soul ”. These four models are organically integrated , The model innovation of enterprises is complete enough , To become a living being .

 

But in many practical cases , When it comes to model innovation , Often only talk about the innovation of transaction mode , Basically, the offline trading mode is simply moved to online , You can't even digitize a complete business model , But there is no innovation in the latter three modes , Business model innovation is nothing but water without a source . Or the title of an article I once wrote , We can't make ideological and organizational changes , How to talk about digital transformation  ?!

 


 

Business model ? 

 

According to Baidu Encyclopedia , Business model is between enterprises 、 Between the departments of the enterprise 、 Even with customers 、 There are various transaction relationships and connection modes with channels .

 

According to the MBA Encyclopedias , The business model is to maximize customer value , Integrate the internal and external elements that can make the enterprise run , Form a complete and efficient operation system with unique core competitiveness , And meet customer needs through the optimal implementation form 、 Realize customer value , At the same time, it is an overall solution to enable the system to achieve the sustainable profit goal .

 

When you look at this lesson , There is a doubt. , Why didn't Huawei talk about business model ? What is the relationship between business model and digital transformation ? The four paradigm shifts mentioned in the course , The organizational model and governance model are internal to the enterprise , Transaction mode and operation mode are the of business , And the business model , It should be the of the enterprise .

 

2020 year 8 month 21 Japan , Printed and distributed by SASAC of the State Council 《 Notice on accelerating the digital transformation of state-owned enterprises 》. It is clearly stated in the notice ,“ Accelerate digital transformation , Will promote the production mode of state-owned enterprises 、 Business form 、 Business model, etc. have subversive reconstruction , Have the opportunity to give play to the advantage of late development , Change lanes to overtake , Seize the commanding height of a new round of industrial competition ”,“ Actively cultivate new models and new business formats , Promote business model innovation . State owned enterprises actively carry out user-centered business model reform , Form a number of representative innovative models and new business formats ”.

 

《 notice 》 mention , The business model should realize subversive reconstruction through digitization . In contrast , The subversion of the transaction mode in Huawei's course is not enough , At the optimization level of business model and business process .

 

Through digital transformation , Achieve business model innovation , The road is long, long , Let's start with business model improvement .

 

Enlightenment to enterprises :

  • Model innovation brought by digital transformation , Including business transaction mode 、 operation pattern 、 Organizational model and governance model . Only these four modes of innovation become a whole , Hold up a complete “ agent ”, The value brought by digital transformation can be fully reflected .

  • In the business model of the digital age , The enterprise should establish a network on the whole line 、 Artificial intelligence assisted and even driven transaction mode .

  • In the internal operation mode of enterprises in the digital era , Digital, too 、 Intelligent .

  • ​ In the organizational model of the digital age , Enterprises should establish a platform organizational structure .

  • Through digital transformation , Start with business innovation , Finally, realize the subversive innovation of business model . 

 

Thank you for reading , Welcome to my WeChat official account. !

 

 

版权声明
本文为[SammyLiu]所创,转载请带上原文链接,感谢
https://chowdera.com/2021/08/20210808153635905R.html

随机推荐