The author of this article ： Liu Bowen （Berwin）, flower “ Ninth Five ”, Bestsellers 《 Explain profound theories in simple language Vue.js》 author 、 Well known technology Blogger 、 lecturer 、 Alibaba Taos Technology Department front-end technical experts , Now I'm in charge of Taoxi department 618、 double 11 The terminal rendering architecture of the main venue of super large marketing activities .
When I first came to Hangzhou at the beginning of the year , It's a time when the epidemic is serious , At that time, I just came to Hangzhou to stay in a hotel for half a month , Then you can enter the West Park of Alibaba river （ Short for ” Park ”）, Time flies by , In a flash, I have been in Hangzhou for half a year , It's been a lot in the past six months , And learned a lot , Write an article to summarize my growth in the second half of the year .
Dare to challenge authority
Dare to challenge authority , Find problems with the existing technology system , And solve it .
I remember when I first came to Hangzhou , The mood is very uneasy , Looking forward to the future , It's a great thing to be able to work with so many great engineers , In addition, our team is promoting the venue of the 11th National Congress of the Communist Party of China , Technical people all know what double eleven means to engineers . After entry , A lot of technical terms and a variety of technical systems have paved the way for me to feel the power of technology , So I have been learning to understand and contact the existing technology system .
After entering the park, it opened in the second month 618 The battle , Thank you for your trust , At that time, I undertook a very important project PM（Project Manager）, It's all over the place 618 The campaign is a special project with high risks and challenges , It's also because it's a good thing to do , It's very stable when it's online , So I got 618 Campaign rewards excellence PM One of the “ much Work Brother - At this moment, it's me ” prize , I've been on Taobao for three months , I can't get on the job 3 It should be something to be proud of when you win the prize in a month .
Of course, it's not just for show , Just when I thought I was doing very well, it was time for a full-time interview , Although passed the probation period , But the feedback was that I didn't perform better than expected , I'm very Executive , But I “ There is no change to the existing technology system ”.
let me put it another way , I'm not here to be a resource ,618 Although the battle is good , But to tell you the truth, you can't be as bad as someone else ？ What you expect of me is to bring changes to the existing mature system .
How can it change the existing system ？ After everyone's guidance and my own thinking , The answer is ：” Find problems with existing systems “. I just came here to think that the technical system here is very good , Plus the double eleven that has been precipitated for so many years , It's a relatively mature technology , I think it's an authority , There can't be a problem , So I have been holding the idea of worshiping and learning the existing system , So that's the problem .
The most profound growth I learned at this time was ：“ Dare to challenge authority , Find problems with the existing technology system , And solve it .”
in the capacity of PM How to push things forward
Thanks for the cultivation and trust of the supervisor , It gives me a lot of room for trial and error , From the first time I was employed in the past six months PM Up to now , Made a lot of mistakes , I also learned a lot from my mistakes Project Manager Knowledge , This section summarizes these growth and shares them with you .
▐ Address the barriers to cooperation
When pushing the project forward , Sometimes there are obstacles , for example ： Not cooperate , Difficult to cooperate , Poor initiative and so on . Most of the students who can come to work in Ali will not be “ Ability ” or “ attitude ” problem , So most of the obstacles can be attributed to ：
1、 Inconsistent information
2、 Inconsistent goals
3、 Inconsistent priorities
Solve obstacles , Is to solve the above three points , Inconsistent information can be relied on “ communicate ” and “ The perspective-taking ” solve , and “ Inconsistent goals ” and “ Inconsistent priorities ” You can rely on “ rising ” solve , As long as it's important enough , Give several solutions , To a certain level, the problem will be solved according to the most reasonable solution .
▐ Build your own authority
About three months into the job , I find PD（ The product manager , In Alibaba, we call it Product Design, namely ：“ The product design ”） In the process of working with me, I have a little distrust of me , for example ： The same answer PD Will trust my senior brother and supervisor 、 After I gave the plan PD I will go to my supervisor and ask if there is a better plan . It also made me grow a lot , At that time, I went to ask the second level supervisor for some advice .
Draw people to support their own judgment
Case a ： Before you establish your authority , A lot of times PD I don't believe what I've come up with . So the solution to this situation is ： Suppose there is 3 Kind of plan , Synchronize their pros and cons to PD after , If not satisfied , You can pull other people , For example, bring your supervisor in , Corroborate one's own judgment .（ But only if you do your homework well , First communicate with the supervisor to reach an agreement , Then synchronize the information to PD）.
Case 2 ： Suppose that each of the two options has its own advantages and disadvantages , The perfect solution requires a team A coordination , Then you can pull your own PD Go with the team A Of PD To talk about （ The premise is to contact your own PD To reach an agreement , And with their own main guide pull PD It's just evidence for you ）, On the one hand, to the team A Of PD It's important to support your own needs , On the other hand, you can also learn from your own PD It's not that simple to prove this demand . If things get stuck , go back to “ Address the barriers to cooperation ” Section , In the end, the problem will be solved .
The director came in to prove his judgment , Rather than PD Let's throw out the complicated problems together .
The director should first communicate and reach an agreement , It's not that you suddenly bring the supervisor in to prove yourself , Avoid being slapped on the spot when the supervisor's judgment is inconsistent with himself
Lack of resources and PD Say what I have to do ？
Agree with your supervisor first , Objectively evaluate whether the needs are really important enough to attract other students to help develop , Assess which requirements have a higher priority from a broader perspective , And then to PD Synchronous conclusion , If you don't accept to bring in the supervisor, it's the same conclusion , It's the same conclusion for a supervisor who doesn't accept another supervisor . Authority is built up a little bit in daily life .
And PD The art of cooperation
Back to the original question ,PD Why ask my supervisor for help ？
1、 She wanted to push things better
2、 She felt that there would be a more satisfactory solution for her
In essence, I haven't established my authority yet , in addition PD It's the information underdog , So if she's not satisfied with my plan , She would go to someone she trusted more and ask for help to see if there was a better plan , So if a more satisfactory solution is really obtained , Then she'll think it works, and she'll go again next time , And then my authority will collapse .
The solution is ： Do your homework ahead of time PD The information is always authoritative judgment , When you don't trust yourself, you need to prove your judgment , Or and PD Let's go find someone else and move on & solve the problem , Gradually let PD Realize that even if you find someone else who you trust more, you'll come to the same conclusion , My conclusion is correct and authoritative .
Accumulate your own credit
As a new student , You might find the same thing , The same solution ,PD I often don't trust new students .
The daily work here is essentially a process of accumulating credit and consumer credit , The solution is ： Accumulate your credit in your daily work , When the opportunity comes, have the courage to consume credit to push things forward , This is also the embodiment “ At the moment , I am the only one ” Alibaba values .
Of course , Lost the battle , Credit also consumes , It's hard to be trusted even if you're not a new student , Therefore, we should rely on our own ability to accumulate credit and establish authority .
▐ Project risk synchronization
This half year , I made two mistakes about risk synchronization , These two mistakes also let me learn two kinds of experience about project risk .
** Synchronous risk ：Case 1
It happened this year 88 Great promotion , At that time, I upgraded the underlying rendering architecture of the venue , In a very short period of time with newly developed 2.0 Catch up with the running 1.0 Most of the functions , And then in 88 Switch to 2.0, It's like changing the engine of an airplane in the sky . Switch 2.0 As expected , There's a little problem .
The problem lies in , The act and act of changing the engine of an airplane , I didn't inform the business side , When something goes wrong , The business side was surprised , Why has been good before? This time suddenly there are so many problems ？ The business side has no expectations about this .
In this case , What I learned is ： When doing something , Inform all people who may be affected by this , Put your own plan , programme , Risk and other information are fully synchronized with those who may be affected , The advantage is ：
Many people are powerful , If the plan is really immature , There are loopholes. We can improve the stability together
Everybody knows about it , And plan 、 programme 、 risk 、 All the plans have been approved by everyone , Even if there is a problem, it won't give you “ Pleasantly surprised ”
Synchronous risk ：Case 2
The background is , Once I was in charge of one thing , In the process, I found that there was a risk of delay in the progress of the project , I resisted, but I chose to , Add to work overtime , Catch up with the schedule . Later I underestimated the seriousness of the incident , Finally, the risk was exposed only when it was too much to bear , An urgent addition solved the matter , Although it didn't cause a problem , But it's not right to expose the risk only by the last step .
Through this matter , I also learned how to do things right （ Thank you for your tireless teaching ）, Exposure to risk is not a sign of weakness and incompetence , Exposure risk is a PM Professional quality of , Don't carry the risk and pressure by yourself , If there is a risk in the process and needs help, it should be raised in time , Avoid exposing the risk until you can't handle it in the end .
▐ myth ： Dare not rise and expose risks
New recruits will enter a misunderstanding ：
1、 Why the project I'm in charge of , Everyone is arguing about it , I'm not good at it ？
2、 Why the project I'm in charge of , I can't solve a lot of things. I need to rely on higher level students to make decisions , I'm not good at it ？
3、 Why the project I'm in charge of , There are risks again , I'm not good at it ？
Now I can tell you very clearly , No , Not at all ！
There are many reasons why the project has been blocked , Most of them can't be solved in this position , Rising is a very efficient solution .
It's the same thing with projects facing risks , In addition to the risks that are really caused by your own abilities , Most of the risks are objective facts , It has nothing to do with your ability , It is the king way to expose risks immediately and fully and seek resources to solve risks , Instead, it's a professional PM The basic qualities you should have .
PM The professionalism of
PM There is only one goal ：“ Make sure the project goes online on time with good quality ”, But the process is just as important , Ali Baba has a local dialect. I like it very much ： The result of no process is “ The garbage ”, The process without result is “ Farting ”.
In the process of advancing the project , A qualified PM The basic qualities you need to have are ：
- Have Owner State of mind
- Make key technology decisions
- Full exposure to risk
- Mobilize all the forces that can be mobilized
Keep in mind a well-known saying widely spread in the team ： All difficulties about things can be solved by persistence , All the difficulties about people can be solved by transposition .
▐ About emotional control
When the project is complex and the production relationship is complex , There will be all kinds of difficulties and obstructions . It's easy to get out of control when communicating , But as a qualified person PM, anytime , You should not be controlled by emotions .
anytime , We should rationally analyze problems based on objective facts , There should be no subjective obsession .
That's what I'm going to do in the future , Over the past six months , I often lose control of my emotions , I will overcome this in the future , Be a professional Project Manager.
▐ About program evaluation
Evaluate the feasibility of an option , It's not just about assessing whether it's technically feasible , We also need to consider following this plan , What kind of impact will it have .
I once made a mistake about that , In the review of technical proposal , I only judged the feasibility of the technology and agreed to a plan , But I didn't think about the big other impact of pushing forward with this solution . Later, my elder martial brother stopped this in time , But I've promised PD Push forward according to a plan and then regret it , For new people like me, even our team is in PD In the heart , It's a very credit consuming thing ,“ It can take a long time to accumulate credit , But consuming credit , It's just an accidental mistake ”, Cherish your credit ,“ credit ”, It's just PM A pass to push things forward .
▐ Avoid playing the ball unintentionally
Customer （ operating 、 product 、 others ） When you have questions, ask yourself , Even if it's not your domain , Don't tell the client who you're looking for . The correct way is to take the problem down first , Then find the corresponding students in the team and pull a group to solve the problem .
I've had this kind of kicking , I have a question to ask A,A Say let me find B,B Let me find C,C Said he wasn't in charge of it , Then I went straight to their common supervisor , Problem solving .
I know they didn't mean to play the ball , But I couldn't find them 1 When the number is who , This is the quickest way for me to solve problems . First of all, it's not good for the customer's physical feeling , The other is after I asked their mutual supervisor for help , They don't feel good either . therefore , Want to have owner State of mind ,“ Let the business side happy , Let the Supervisor Trust ”.
The professionalism of front-end Engineers
I said a lot about PM The mistakes I made and the growth I gained , So as a front-end Engineer , In the past six months, I have also gained some growth .
▐ Be a man with “ label ” People who
To be a label , It's characteristic , Influential people , After working in the company for a while , In people's minds, it should not be just a “ Front end engineer ”, It should be a XXX Front end engineer of .
Labels should try to get them by themselves , There are two tags that I'm trying to get right now ：“ Double eleven front end PM” and “ Less than 30 Year old P8”.
▐ Make things different because of who they are
A soul tortures ： What I'm in charge of today , What's the difference between what I've done and what others have done ？ Today I am as Project Manager In charge of a project , If it's someone else , What's the difference ？
It's good to be awarded today , It's good to get a good performance , It's really because you've done it well , Or because the supervisor put himself in this position and got more resources, so he did well ？ If you put other people in this position , What's the difference between you and yourself ？ It's a question worth thinking about .
A big mistake is ： I think I'm good at technology , So it's better than anyone else . The students who can enter Ali today are not bad at technology , Plus most of the work is not about building rockets , therefore “ Good technology !== Get good results ”, Good technique increases the probability of good results , But it doesn't have to be good .
therefore , Let yourself be responsible for the project , because PM Is your own , And become different . Let your team , Because of my own existence , And become different .
▐ Learn to empathize
Transpose to a higher dimension , A lot of times, I understand what I don't understand . Shift to the dimension of partners , Just understand why he doesn't cooperate , Difficult to cooperate , Poor initiative . Shift to the customer's point of view , Just understand why she doesn't trust herself .
Or that sentence ： All difficulties about things can be solved by persistence , All the difficulties about people can be solved by transposition .
▐ The art of communication
This is what I learned from a chat with my supervisor , Communicate with people , Learn to listen , When resolving a conflict or problem , The first step is to “ listen ”, Listen first , After fully understanding the information , And then, based on the objective facts, let's go , And based on the objective facts, tell us what the right way to do , And then I'm going to point out what might not be enough .
If you don't listen, judge , Imagine making judgments when you don't get enough input , Is the judgment really objective ？ I'm still subjective ？ Even if you know the situation completely , You can judge without input , Does the information exporter think that his judgment is not objective enough ？ Because I didn't listen to what he said, I made a judgment , He must question the fairness of his judgment .
For half a year , Growth is more than that , Thanks to Shuwen for bringing me to this team , Give opportunities and guidance . Thanks to the director Mo Ming, who has been teaching me by example and giving me the opportunity to try and make mistakes in the past six months , Believe in the future , I will take on a greater responsibility in the actual combat , Believe in the future , I will make our team different because of my presence .
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