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Basic investigation of abnormal deduction

2020-12-07 19:17:15 Zhu Wanrong

background

In the process of using Tencent cloud products , Often encounter some similar deduction exception , But we can't confirm whether the deduction is abnormal ; Based on this topic , Through some cases to summarize the basic troubleshooting methods of abnormal deduction .

How to view the deduction details ?

Income and expenditure details :https://console.cloud.tencent.com/expense/transactions

Detailed statement :https://console.cloud.tencent.com/expense/bill/summary

Case study 1、 There are deductions within the free limit

There is a cloud disk snapshot fee deduction record under the account , But the total capacity of the snapshot does not exceed the free quota in the snapshot list , It is considered that the fee is abnormal .

Cloud disk snapshot billing document description :https://cloud.tencent.com/document/product/362/32361

Investigation method ------- Through the official website billing documents self check

1) Confirm whether it is within the free quota policy time range ( Due in 2020 year 12 Monthly free quota policy )

2) Confirm whether it is within the free quota area through the snapshot console

3) In the cloud disk console, confirm whether the region to which the snapshot belongs has a cloud disk in normal state .

Conclusion of the case : There is no cloud disk with normal status in Shanghai under the user account , So there is no free quota for snapshots , Normally, the charge is deducted according to the snapshot capacity .

Case study 2、 The cost of the month is higher than that of last month / Reduce

10 Monthly consumption amount comparison 9 Monthly consumption has increased , We need to verify the reason for the increase .

Investigation method ------- Self check through detailed bills

1) Check the expense trend in the billing overview console , Identify products with rising costs .

2) Download the detailed bill , Screening products with rising costs , Compare the difference of the product in two months ( Increase in resources / Reduce 、 Increase in dosage, etc )

Conclusion of the case :10 New resources were purchased in January ,10 The number of resources in a month is more than 9 There are many resources in the month , It leads to an increase in costs .

Case study 3、 Whether the postpaid resources have been destroyed or deducted

Pay as you go cloud resources have been destroyed , But there are still deductions , Consultation fee deduction reason .

Investigation method ------- Self check through detailed bills

1) Pay as you go : This hour is charged for the last hour , The next day, charge the usage fee of the previous day . So in this period of resource destruction , It's also included in the life cycle , Make a settlement deduction . It can be done through the itemized bill , Check the start time corresponding to the deduction time / End use time .

2) After the volume settlement resource is destroyed , But there's a constant deduction , It may be due to delayed deduction ( There is no deduction within the period of deduction of the settlement , Make up in subsequent periods )

How to judge the delay deduction in the detailed bill can refer to the attached figure (9 month 2 No. In the evening 23:00-23:59:59 Use , stay 9 month 3 Early morning on 1 There's no charge for this , It's delayed until 9 month 3 At noon on the th 12:31:28 Only deduction )

Conclusion of the case : The delayed deduction leads to the continued deduction after the destruction of resources ( The actual service life of the deduction is before the resource is destroyed ).

Case study 4、 There are resource packages under the account , But there are still deductions

I bought the on demand resource pack today , But the next day there was a charge deduction for on-demand products .

Investigation method --- Self check through detailed bills and billing documents of VOD products

1) Products are paid after daily settlement , Will be on every day 12:00 - 18:00, Settle the cost of the actual consumption of the previous day , So you can check the usage time corresponding to the deduction time through the detailed bill .

2) Cloud on demand resource package billing document description :https://cloud.tencent.com/document/product/266/14667

Each resource package can only offset the resource , You can confirm the product deduction type in the console to confirm the type of resource package purchased and the revenue and expenditure details .

Conclusion of the case : The type of the purchased resource package does not match the type of the actual on-demand billing item , So the resource package is not deductible , Resulting in deduction .

summary

It takes a lot of time for the account to be deducted , You can check the deduction products and time through the revenue and expenditure details and bills , Then through the billing documents of the corresponding deduction products, we can understand the deduction rules , Self check whether the deduction is abnormal .

Original statement , This article is authorized by the author + Community publication , Unauthorized , Shall not be reproduced .

If there is any infringement , Please contact the yunjia_community@tencent.com Delete .

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